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Job Offer:

Retail Sales Operation Specialist

ID : 2467 -    Date of publication : 19/05/2017
City : Beijing   Type of contract : Employment
Nationality : Chinese   Experience : 1 year - 3 years
Sector : Agro Food   Function : Customer services, after-sales service
Salary Ranges : None      

Job Description :
Retail Sales Operation Specialist


This company is a family owned & run business and still headquartered in picturesque France’s southwest countryside. The group remains strongly committed to its core-business: Processing Premium Fruit and to its core-value “Quality” as ever.

With a yearly production for more than 300.000 tons, this company is the leader in Europe’s natural fruit preparation industry.

The group is now operating 29 factories worldwide including one in China and had an extraordinary growth in the last four decades with four main product categories including: Processed Fruits, Dairy Products, Frozen Desserts and Confectionery Product.


General Work Summary:

Receiving customers’ complaint and solving the problems by coordinating with other departments; collect and analyze customers’ complaint to provide improvement solutions.

Report to: Retail Brand director

Responsibilities:

- Cooperating with QA department to solve customer’s complaint

- Retail Sales Team data collection and analysis, including but not limited in promotion activities follow-up, analysis activities data, providing improvements solutions.

- Expense reimbursement and statistical management

- Follow-up monthly report, project report, etc

- Store sales auditing and other work assigned.
Desired profile :
Requirements:

- Bachelor or above degree, Customer service or other related working experience

- Strong ability to withstand pressure and the sense of responsibility

- Be strong for communication and coordination

- Good computer skills.

- Open personality, be patient and careful, initiative to learn and develop.